Pricing / Open discussion
Five tiers. Nine open questions.
Your opinion, before we finalise.
BizRP's pricing below is a working proposal. We think it is close — but the Bangladesh SME market has nuances that US-born SaaS playbooks miss. Talking to you now beats fixing churn later.
Open for feedback until the end of April 2026. We will publish what we learned and the finalised tiers before the end of the month.
05 / Pricing
Five plans. One codebase.
Flat monthly + Custom.
Priced in BDT, not dollars translated. Unlimited users on every tier — pay for features, not seats. Each plan matches a growth stage; upgrades flip module toggles, data does not migrate.
Open questions
We are not sure about nine things.
Each has a proposed answer and one or two alternatives. Tell us which version reflects the market you sell to.
- 01
The Commerce → Professional cliff is 40×
Jumping ৳500 → ৳20,000 is a 4,000 percent increase. A single-shop owner graduating to multi-branch may balk. Option A: insert a ৳2,500 "Commerce Plus" tier (2 shops, basic accounting). Option B: drop Professional to ৳10,000–12,000. Option C: keep the gap — Commerce is starter, Professional is serious retail chain. Which reflects the market you see?
- 02
OTC (one-time charge) for Business and Enterprise
Bangladesh B2B buyers expect an implementation fee on bigger products — it signals we're serious, and sunk-cost commitment reduces churn. Proposing ৳75,000 OTC for Business (3-day onsite training + data import + 30-day hypercare) and ৳3,00,000–20,00,000 OTC for Enterprise (scoped migration + dedicated engineer + 90-day managed onboarding). Fair ranges? Right format?
- 03
Annual discount — 17 percent for 12-month commit
Pay 10 months, get 12. Standard SaaS lever; should move the needle for SMEs on budget-approval cycles. Does this matter to you, or do you prefer monthly flexibility even at a higher total cost?
- 04
Unlimited users versus monetisation ceiling
Kanak's suggestion was "no user limit" — we like it philosophically (vs ERPNext / Odoo per-user). But a 200-user Business customer then pays the same ৳45,000 as a 10-user one. Do we need volume levers (invoices / month, storage GB, API calls / day), or is the warehouse + domain ceiling enough?
- 05
Should Professional include basic Customer 360?
Right now Professional has zero CRM. Cafe chains with loyalty customers and salons with regulars want a contact record. Proposing: Customer 360 (record + notes + purchase history) moves INTO Professional. Sales pipeline, campaigns and BitsPath send stay in Business.
- 06
Is Business (৳45,000) really self-serve?
At ৳5,40,000 / year, almost no Bangladesh SME commits via a credit-card flow without a sales call. Proposing: "Start free trial" still self-serves, but day-3 triggers a sales-assist call. Enterprise stays talk-to-sales-only.
- 07
Enterprise should publish a band, not a floor
"৳1,00,000+" anchors prospects at 1 lac. Reality: 1–5 lac depending on entities + managed scope + migration. Proposing: Enterprise reads "৳1,00,000 – ৳5,00,000+ / month — set on discussion" on the pricing card.
- 08
Data migration as a paid add-on at every tier above Commerce?
Currently bundled only in Enterprise. But Business and Professional prospects coming from Tally / ERPNext / Excel also need migration. Proposing: ৳50,000 OTC (Professional), ৳1,50,000 OTC (Business) for scoped imports. Enterprise keeps it included.
- 09
Payment terms — Advance / Net-15 / custom
Advance (credit card or bKash auto-debit) for Commerce and Professional; Net-15 invoice for Business; custom terms for Enterprise. Does Net-15 at Business match your AP cycle, or should we offer Net-30 as an option?
Proposal / One-time charge
Monthly is the software. OTC is the implementation project.
At Business and Enterprise the OTC captures setup, training and migration — things that take real engineering hours and should be charged for. It also builds commitment so both sides stay accountable beyond month one.
| Tier | Monthly | One-time charge | Covers |
|---|---|---|---|
| Commerce | ৳500 / month | — | Self-serve. Template-based onboarding, you set it up. |
| Professional | ৳20,000 / month | optional ৳15,000 | "Guided setup" (optional). Remote 2-day configuration, basic data import. Skip if you are DIY. |
| Business | ৳45,000 / month | ৳75,000 | 3-day onsite training, 8 workflow configs, data import up to 25,000 rows, 30-day implementation support. |
| Enterprise | ৳1,00,000 – ৳5,00,000+ / month | ৳3,00,000 – ৳20,00,000+ | Scoped per project. Migration from ERPNext / Tally / Odoo / Excel, custom workflow configuration, dedicated onboarding engineer, 90-day managed hypercare. Priced by entities, migration complexity and custom-integration scope. |
| Custom | Project-based | Negotiated | Bespoke module mix from any tier, your choice of industry pack, cloud or on-prem deployment, bring-your-own integrations. Setup fee + monthly retainer scoped to requirement. Best fit when standard tiers don't match. |
Tell us
Push back. Correct us. Help us price this right.
Reference the question number (01–09) so we can collate the responses cleanly. Named or anonymous, both are fine.
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